Login to your account using the Username & Password we provided you.
The first time you log into your account, you will be prompted to enter a new password.
paSSwordS are case sensitive
Once logged into your account you will be able to:
Update your personal information.
Please do not change your Company Name or FAX Number.
If your email address changes, please call us, and we will update your account.
Please do not change your email address yourself!
Upload (i.e.YOU send KDCO a file) up to 10 files at a time, not exceeding 100MB total.
You can upload any type of file.
The time it takes to upload files is based upon your ISP UPLOAD (not DOWNLOAD) speed limit & internet “traffic”.
KDP suggests using a HIGH SPEED internet connection using this service.
Anytime you upload a file to your account, our IT Manager and your Accountant is automatically notified that you did so.
Once a file has been accepted (KDCO downloads it from your account), it will be removed from your account and you will no longer see it.
Download (i.e. KDP sends you a file) your available files. This would be any file we are returning to you after we have worked on it.
You will automatically receive an email from our IT Manager, Theresa McCoy, with the subject “ICFile Upload” when a new file has been added to your account.
It is important that we have your current email address on file for you to receive these notifications.
If your email address changes, please notify us so we can update your account.
Please do not change the email address on your own.
If you have a email spam filter, you will want to allow these emails to go directly to your inbox.
The time it takes to download files is based upon your ISP DOWNLOAD (not UPLOAD) speed limit & internet “traffic”.
Documents will be available to you for (3) business days from when KDP places them in your account. After that time, they will be deleted.
View the documents that are available ONLY TO YOU for viewing or download.